Terms & Conditions

About us

Rent a Car Flojd is an independently operated car rental company based in Podgorica, Montenegro. Throughout these Terms, "we", "us", and "our" refer to Rent a Car Flojd, and "you" refers to anyone using the Site or booking a car with us.

This Site does not take bookings or payments directly

Nothing on this website is a checkout, a booking form, or a payment page. Car listings, prices, and availability shown here are for information only and don't create a binding reservation. To actually book a car, you need to message us on WhatsApp, call us, or reach out on Instagram — a real person on our team confirms availability, price, and pickup or delivery details with you directly.

We never collect or process payment card details through this website. Payment is arranged directly with you — in person at handover, or by another method we agree together — never automatically through the Site.

How a booking becomes final

A message, call, or DM asking about a car is an enquiry, not a confirmed booking. A booking is only confirmed once we've replied confirming the car, dates, price, and delivery or pickup arrangement with you. The full rental agreement — including the exact terms of your rental, any deposit, insurance, mileage, and fuel policy — is set out and signed in person when you collect the car, before you drive off.

Who can rent from us

To rent a car, you'll need to hold a valid driver's licence and be able to provide valid photo ID or a passport at handover. Minimum age and driving-experience requirements are confirmed with you when we confirm your booking, and may vary by car class. We reserve the right to decline a rental if these requirements aren't met at handover.

Prices, availability, and website content

We do our best to keep the cars, prices, and availability shown on this Site accurate and up to date, but they are indicative and can change — the price and terms confirmed with you directly at the time of booking are what apply. Photos are of the actual cars in our fleet where possible; minor differences in trim, colour, or accessories between what's pictured and what's provided can occur.

Using the vehicle

Once you've collected a car, you agree to use it lawfully, take reasonable care of it, and return it in the condition, at the time, and to the location agreed at handover. Specific conditions — fuel policy, mileage limits, permitted drivers, cross-border travel, and what happens in the event of damage or an accident — are set out in the rental agreement you sign in person, and take precedence over any general description on this Site.

Cancellations and changes

Cancellation and rescheduling terms are agreed directly with you when your booking is confirmed on WhatsApp — since we don't take online payments, there's no automatic online cancellation process. If your plans change, just message us as early as you can and we'll do what we can to accommodate it.

Website use

You agree to use this Site only for lawful purposes — to browse our fleet, learn about our service, and get in touch with us. You won't attempt to interfere with the Site's normal operation, extract data from it in bulk, or use it in a way that could damage, disable, or overburden it.

Intellectual property

The text, photos, logo, and design of this Site belong to Rent a Car Flojd unless otherwise credited, and may not be copied, reproduced, or reused without our permission.

Third-party links

This Site links to third-party platforms — WhatsApp, Instagram, and Threads — so you can reach us. Those platforms are operated independently of us and governed by their own terms and privacy policies, which we'd encourage you to review.

Liability

This Site and its content are provided "as is". While we take reasonable care to keep it accurate and available, we don't guarantee it will be free of errors or interruptions, and we're not liable for losses arising from your use of the Site itself, as opposed to the car rental service, which is governed by the rental agreement you sign in person. Nothing in these Terms limits any liability that can't be limited under Montenegrin law.

Governing law

These Terms, and any dispute relating to this Site or your booking, are governed by the laws of Montenegro. Any dispute that can't be resolved directly with us is subject to the jurisdiction of the courts of Podgorica.

Changes to these Terms

We may update these Terms from time to time, for example as our service or the Site changes. The "last updated" date at the top reflects the latest version.